Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Streamlinee platform and related services (the “Service”) provided by Streamlinee LLC (“we,” “us,” or “our”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

If you are using the Service on behalf of a business or other organization, you represent that you have the authority to bind that organization to these Terms.

The Service is an automation platform for local service businesses. It responds to missed calls and website form submissions on your behalf, gathers lead intake details, sends you a lead summary, runs automatic follow-ups by SMS and email, and lets you manage your subscription and billing. The features available to you may depend on your subscription plan and may change over time.

You must provide accurate information when creating an account and keep it current. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. You must be at least the age of majority in your jurisdiction and capable of forming a binding contract to use the Service.

You agree to notify us promptly at omar@streamlinee.com if you suspect any unauthorized use of your account.

The Service is offered on a subscription basis. Plan pricing is agreed with you directly when your account is set up. Unless stated otherwise, subscriptions renew automatically for successive billing periods until cancelled.

We may offer a free trial (currently 14 days). Unless you cancel before the trial ends, your subscription will begin and you will be charged the plan price for your selected plan. Payments are processed by our third-party payment provider, and you authorize us and that provider to charge your payment method for applicable fees.

You may cancel your subscription at any time through the billing portal. Cancellation takes effect at the end of your current billing period. Except where required by law, fees already paid are non-refundable.

You agree not to use the Service to:

• Send messages that are unlawful, harassing, deceptive, or that violate anti-spam, telemarketing, or messaging-consent laws and regulations.
• Contact individuals who have not consented to be contacted, where consent is required.
• Infringe the intellectual property or privacy rights of others.
• Attempt to gain unauthorized access to the Service or other accounts.
• Interfere with, disrupt, or place undue load on the Service or its infrastructure.
• Reverse engineer or attempt to extract source code, except as permitted by law.

You are solely responsible for the content of the messages you send and for obtaining any consents required to contact your leads.

The Service, including its software, design, and content we provide, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. You retain ownership of the data you submit to the Service, and you grant us the rights necessary to operate and provide the Service to you.

The Service relies on third-party providers, which may include a sign-in provider, a payment processor, and SMS and email delivery providers. Your use of those features may be subject to the third party’s terms and policies. We are not responsible for the acts or omissions of third-party providers.

The Service is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that it will produce any particular business result.

To the maximum extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of the Service. Our total liability for any claim relating to the Service will not exceed the amount you paid us for the Service in the twelve months before the event giving rise to the claim.

You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ceases. Sections that by their nature should survive termination will survive.

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you, such as by posting the updated Terms with a new “Last updated” date. Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Any disputes will be subject to the courts located in the State of Illinois, unless applicable law provides otherwise.

Questions about these Terms can be sent to Streamlinee LLC at omar@streamlinee.com.